Shipping policies
Home deliveries RM: Delivery times in RM are Monday through Friday, taking 2 to 3 business days after purchase. Purchases made on holidays will be processed starting the next business day.Home deliveries in Regions: For deliveries in Regions, we have 4 to 6 business days, always subject to the delivery calendar and the service provider's transit times. For all purchases made, and especially those made on Fridays, Saturdays, Sundays, and holidays, the delivery period begins on the next business day after the online purchase is made. Shipments only commit to a delivery period, NOT an exact time. Purchases made during special seasons such as Cyber Day, Cyber Monday, Christmas, After Sales, Mother's Day, and others, may experience delays in shipping and delivery, due to congestion by the Courier on those dates.Costs Shipping costs depend on the size of the product, region, city or commune of destination and, in certain cases, the product's origin. Approximate costs can be seen with certainty during the purchase process before payment, provided the location is available for this modality.
For purchases outside of Chile, prices are shown as a reference. The charge is made in Chilean pesos (CLP). The issuing bank or PayPal will perform the currency conversion. Shipments are made under DDU modality, so taxes, duties, and customs fees may be charged to the recipient.
Shipping and delivery of products The accuracy of the data provided on www.borboutique.cl for correct and timely delivery of products to your home or the specified shipping location will be the customer's responsibility. In the event of a change of address, the website user must coordinate the new delivery by sending an email to contacto@borboutique.com, attaching a copy of the electronic purchase confirmation received and, above all, indicating the order number; in this case, the delivery time will reset to the initial times.